WE CAN ONLY ACCEPT ONLINE/INTERNET ORDERS FROM UK CUSTOMERS ONLY,WITH A UK BILLING ADDRESS .Any attempt of placing an order from overseas with a UK delivery address will not be accepted and money will be refunded if attempted.

WE RESERVE THE RIGHT NOT TO SEND ORDERS WHICH HAVE HAVE BEEN GIVEN A 'HIGH RISK' RATING BY PROTX.

Most bikes and frames cannot be purchased via the website. To order please call us on (01202)775588.

For Channel Island orders we do not deduct the VAT.

WE CAN NO LONGER ACCEPT CHEQUES FOR PAYMENT.We can only accept cash and the following credit/debit cards:Mastercard,Visa,Visa Electron,Visa Delta,Switch/Maestro,

We cannot send orders to P.O.BOX addresses.We will not accept P.O Box addresses as a valid billing address,even if an order is attempeted and payment is authorised by Protx.

We cannot send orders to B.F.P.O addresses.We will not accept B.F.P.O addresses as a valid billing address,even if an order is attempeted and payment is authorised by Protx.

Finance for bicycles and frames is only available on the full retail price and not the discounted price. Finance is available subject to status.

We do not refund postage on returned unwanted items.

All prices on this website are in UK Pounds Sterling and include VAT, except where indicated.Prices are subject to change without notice.

We always take payment at time of submitting an order,whether we have the item/s in stock or not.

All descriptions/pictures/sizes/weights...etc of items available to purchase on our website are given in good faith and are subject to change without notice due to manufacturers constantly upgrading/changing their products.

We aim to keep the website as accurate and up to date as humanly possible.However we will not be held responsible for any errors found herein.

ALL GOODS ARE OFFERED SUBJECT TO AVAILABILITY.Items listed on our website are purely an invitation to order.They do not constitute that the item is in stock.We do not and cannot guarantee that every item on our website is available at time of ordering.If an item is ordered and we do not have stock then we will try to contact you to see if you would like to wait while we obtain more stock,an alternative item or refund,provided a correct email address and telephone number is provided.We reserve the right to withdraw any item without notice. Postage prices are also subject to change.

During peak summer season (April to September) please allow additional time for orders to be processed and delivered.We recommend allowing at least one week if you are ordering for an event e.g charity bike ride,triathlon etc.

If you have an AOL account you will not receive an order confirmation when you have completed an order.This is a problem with AOL's junk/spam settings and is something we cannot bypass.We recommend setting up an alternative email account,e.g.Hotmail,with which to receive order confirmations and our newsletters.

WHEN SUBMITTING AN ORDER DO NOT CLOSE THE BROWSER WINDOW, otherwise the transaction will fail.Please wait a few moments to allow Protx to securely take payment.If you are having difficulties placing an online order then do contact us.Our telephone number is (01202) 775588.

These terms and conditions can be printed for your reference. LAST UPDATED:19/9/08