WE CAN ONLY ACCEPT OVERSEAS ORDERS BY PHONE/FAX OR EMAIL ONLY.

WE CAN ONLY ACCEPT ONLINE/INTERNET ORDERS FROM UK CUSTOMERS ONLY,WITH A UK BILLING ADDRESS .Any attempt of placing an order from overseas with a UK delivery address will not be accepted and money will be refunded if attempted.

WE WILL ONLY ACCEPT AND SEND ORDERS TO THE FOLLOWING COUNTRIES: USA, CANADA, DENMARK, FINLAND, NORWAY, SWEDEN, IRELAND, HOLLAND, BELGIUM, FRANCE, GERMANY, SPAIN, PORTUGAL, SWITZERLAND, LUXEMBOURG ITALY, AUSTRIA,, AUSTRALIA, NEW ZEALAND.

WE CAN ONLY SEND OVERSEAS ORDERS TO THE CREDIT CARD BILLING ADDRESS ONLY. PO BOX NUMBERS FOR BILLING ADDRESSES WILL NOT BE ACCEPTED FOR PAYMENT PURPOSES. WE WILL NOT ACCEPT ORDERS FROM OVERSEAS FOR ANY EYEWEAR/SUNGLASSES AND WE WILL NOT POST OVERSEAS ANY EYEWEAR/SUNGLASSES.

Postage will be charged at cost.Depending on what you are ordering will affect the cost of postage.

As a small business we have limited resources and as such we do not offer to deduct VAT from our prices for non-UK residents. If we did this we would be inundated with extra paperwork and so we prefer to leave it up to non-UK customers to claim the VAT back from HM Customs and Excise directly. Their address is Customs and Excise VAT Unit, Alexander House, 21 Victoria Avenue, SOUTHEN-ON-SEA X, SS99 1AA, UK.

Certain items we will not send due to their nature e.g CO2 air pumps and canistors,liquids, anything pressurised, energy food, weight, length, restrictions on certain countries import criteria, etc.

Overseas orders will only be despatched once checks have been authorised on payments. We reserve the right not to send any goods to any country.

You may be liable to pay import duties from customs. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Delivery times from despatch vary from 7 - 14 working days (excluding Saturdays,Sundays,and Bank holidays) depending on where the order is going. We send overseas orders by Royal Mail International Signed For service, Royal Mail Airsure service or Parcelforce Worldwide.

All descriptions/pictures/sizes/weights...etc of items available to purchase on our website are given in good faith and are subject to change without notice due to manufacturers constantly upgrading/changing their products.

All goods are offered subject to availability.If an item is ordered and we do not have stock then we will contact you to see if you would like an alternative item or refund,provided a correct email address and telephone number is provided.We reserve the right to withdraw any item without notice. Postage prices are also subject to change.

The VAT number for Primera is 844653705

These terms and conditions can be printed for your reference. LAST UPDATED:06/02/07